Every 2 hours, Vortex automatically saves all player characters across every map in our Public, Sub, and VIP clusters.
These backups ensure that even if something goes wrong, your survivor can always be recovered by our staff team.
Automatic character backups every 2 hours
Stored on a separate machine from live servers
Protected across all clusters (Public, Sub & VIP)
Verified through checksum integrity control
Retained for 3 weeks for maximum security
Vortex performs an automatic save of all player characters every 2 hours.
Each backup is securely stored on a separate machine — isolated from the live game servers — so even if a server crashes or a transfer fails, your character data remains safe.
If data corruption or loss occurs, our admin team can restore the latest available version of your survivor.
Each backup is checked with an integrity checksum to ensure it’s genuine and untampered.
Survivor name and unique ID
Level, XP, and learned engrams
Implant and survivor status
Tribe affiliation and ownership
Uploaded inventory items
Backup frequency: every 2 hours
Retention: up to 3 weeks (21 days)
Storage: off-host, separated from map and machine-level backups
Access: only Vortex staff may retrieve or restore backups
Backups are continuously monitored and replaced in a rolling 3-week schedule, ensuring fresh data without storage overload.
Character loss can mean hundreds of hours of progress gone in seconds — a frustration every ARK survivor knows.
Vortex prevents that from ever happening.
By running an independent character-level backup system, we guarantee that your survivor — your progress, identity, and legacy — is never truly lost.
🧠 Your survivor is more than a file.
It’s your journey — and we make sure it’s protected.
Character restores are handled only by the Vortex staff team.
They are reserved for genuine technical incidents — such as transfer bugs, data corruption, or server crashes
and are not available for gameplay mistakes.
All restores are verified against our checksum database to maintain fairness and integrity.